Exchange Policy

Exchange Policy

At Wajoud, your satisfaction matters to us. We offer a smooth and easy exchange process to ensure you get the fragrance you love.

Exchange Eligibility:

• You can request an exchange within 7 days of delivery.
• The product must be mostly unused (at least 90% remaining).
• Product should be in its original packaging.

Exchange Process:

• To initiate an exchange, contact us on WhatsApp: 0330 1316666
• Our team will guide you through the process.
• Exchanges are usually processed within 7–14 working days.

Delivery Charges:

• Customers are responsible for exchange delivery charges.
• In case of damaged or leaked product, we will cover all delivery costs.

Important Note:

• Sale items are not eligible for exchange.